QUALITY ASSURANCE MEASURES
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1. The manufacturing of the thin oil station shall meet the relevant requirements of the latest effective national standards, industrial standards and technical specifications. During the period from the date of ordering to the date of manufacturing, the owner has the right to put forward supplementary requirements arising from changes in regulations, specifications and standards, and we shall comply with these requirements. Regardless of whether the owner knows it or not, we have the responsibility to promptly notify the owner in writing of changes in relevant procedures, specifications and standards.
2. We have a sound quality assurance system. These systems meet the requirements of ISO9002 series.
2.1 all parts and components of the thin oil system shall be subject to strict factory inspection to ensure that the manufacturing meets the requirements of design and manufacturing;
2.2 we shall provide various documents related to quality assurance, which at least include:
→ 2.2.1 product inspection report certificate
→ 2.2.2 during product inspection, we shall provide the following documents to the owner:
① System and pipeline cleanliness inspection report;
② Inspection report of sealing test and pressure test;
③ Argon arc welding shall be adopted for the oil tank and pipeline. There shall be no obvious defect on the weld. No groove shall be left at the butt weld, which shall be included in the inspection report.
④ After the test run of the thin oil system, a complete test report shall be provided, which shall include the test conditions, the functional defects found in the test and the treatment or replacement of parts.
⑤ Certificate, specification and inspection report of main components of thin oil station.
2.3 during the warranty period specified in the contract, if the thin oil station is damaged due to manufacturing quality problems or cannot work normally, we shall repair or replace parts for the owner free of charge.
3. The buyer has the right to send personnel to the manufacturing plant for supervision during the manufacturing process of the goods, and we are obliged to provide convenience for the buyer's supervision personnel.
4. When we conduct mechanical operation test and performance test on the supplied goods, we must inform the buyer 5 days in advance.
5. We shall deliver goods and provide services according to the schedule specified by the buyer in the "bid opening schedule". In the process of performing the contract, if we encounter the situation that we cannot deliver goods and provide services on time, we shall promptly notify the buyer in writing of the reasons for the failure to deliver goods on time and the delay time. After receiving our notice, the buyer shall conduct analysis. If agreed, the buyer may notify the buyer to modify the contract and extend the delivery time as appropriate. If we delay delivery without any reason, we will be subject to the following sanctions: additional liquidated damages or termination of the contract.
6. We guarantee that the goods are brand-new, unused, manufactured with first-class technology and best materials, and fully meet the quality, technical specifications and performance requirements specified in the contract. We guarantee that the goods provided will have satisfactory performance within their service life after correct installation, normal operation and maintenance. During the warranty period of goods, the Seller shall be responsible for any shortage or failure due to defects in design, process or materials.
7. According to the buyer's inspection standards, according to its own inspection results or the results of the local geological inspection department, or during the quality assurance period, if the quantity, quality or technical specifications of the goods are inconsistent with the contract, or it is proved that the goods are defective, or the materials that do not meet the requirements are used, the buyer shall notify us in writing as soon as possible and lodge a claim.
8. If we fail to remedy the defect within 2 days after receiving the notice, the buyer may take necessary remedial measures, but the risk and cost will be borne by us.
9. The warranty period of goods is 18 months from the date of no objection to equipment acceptance or 12 months from the date of equipment loading. The supplier shall be responsible for the warranty, replacement and cost of quality problems during the warranty period.
10. After the goods arrive at the site, the buyer shall inspect the quality, specification, quantity and weight of the goods and issue an inspection certificate. If the specification and quantity of the goods are found to be inconsistent with the contract, the buyer has the right to claim against us within 10 days after the goods arrive at the site according to the buyer's own inspection results according to the inspection standards or the inspection certificate issued by the local quality inspection department, except that the liability shall be borne by the insurance company or the transportation department.
11. Conscientiously implement the "Three Guarantees" regulations. In case of product quality problems, the responsibility regulations for repair, replacement and return shall be strictly implemented; In case of product quality problems, reply promptly after receiving the user's notice. We are responsible for guiding and arranging, commissioning and trial operation of the supplied goods at the buyer's site, and the technical service fee has been included in the total contract price. If you need to go to the site for service, you can arrive at the site within 24 hours in the province and 48 hours outside the province. If the problem is not solved, the service will not stop; And provide quality tracking service to users; According to the user's requirements, you can go to the site to guide the installation service!